Texting has become many people’s preferred form of communication. In the healthcare industry, however, the growing popularity of texting can pose problems. A survey of physicians revealed that 73% said they had texted other physicians regarding work related information. This result is not surprising, texting is more efficient than email and leads to much faster responses, facilitating productivity. Texting, however, also presents a new set of challenges for maintaining HIPAA compliance while texting protected health information (PHI).
In order to ensure that compliance is maintained it is critical for healthcare organizations to include texting or instant messaging protocols in their risk analysis and management strategy. This includes considerations for loss/theft/disposal of the device, interception of communications between devices, storage of data at rest on devices, and many other technological implications.
Lua was designed to address these compliance concerns for healthcare organizations. By offering HIPAA compliant messaging for healthcare, Lua enables healthcare providers to maximize their productivity, while still maintaining the level of confidentiality their patients expect. Lua provides healthcare organizations with a fast, secure, and efficient way to transmit PHI via messages or file sharing to ensure physicians can maximize their productivity all while remaining HIPAA compliant and avoiding fines