Businesses turn to messaging tools to keep all departments, executives and staff members connected in real-time. With the surplus of messaging solutions available, it’s important to consider one that offers a fluid user experience, regardless of employee location, and integrates mobility into ordinarily stagnant workflows. When shopping around, keep in mind these four messaging features critical to business and internal communication:
1. Company Directory
Having an enterprise mobile messaging solution grants employees access to the expertise of all its members in an organization. Having a integral, company-wide directory with breakdowns by department eases the process of contacting colleagues. Real-time access to any employee in an organization means the streamlined and increased efficiency of information flow. By avoiding the communication halts attributed to searching for business cards, lost phone numbers and email addresses (scribbled on the backs of papers), questions can be answered in faster time, leaving room for more important tasks.
2. Group Calling
Conferences are made easier with group calling. While mobile messages are the preferred method of business communication, the option to call a team meeting while cross-country (or in different locations in the building) is critical. The ability to gather a team in real-time brings an employee into the strategy sessions, weekly department meetings and team-building exercises while he or she is on-the go--or conducting remote work.
3. Secure Messaging and File-Sharing
Security is every business's top priority. Enterprise mobile messaging eliminates the potential for leaked client and company information through encrypted messaging and file-sharing. With employees able to communicate over networks from any carrier provider on their mobile devices, the ease of mobility is underlined in their daily workflows without the unmitigated risks of using one's own smartphone--as is common with consumer messaging apps. The optimal enterprise messenger will include file-sharing capabilities that extend to images, files, videos, documents, spreadsheets and links, making for all types of information easier to communicate to anyone.
4. Administrative Control
Probably the most crucial tool set of enterprise communication is the administrative feature used in conjunction with messaging services for decision-making purposes. Systems like administrative consoles enhance an organization's security process with identity management. Housing the ability to choose who-can-access-which-files or documents is important when information is deployed on a large-scale. Executives and managers alike can rest easy knowing that their communication profiles are kept under control and access to certain information is revocable for internal and external audits.
Whether the organization is large or small, keeping in mind the importance of housing a proper communication tool is critical in today's mobile-centric environment. Having enterprise mobile messaging on employees' laptops, phones and tablets means securing and easing the process of information flow. Remember, Efficient communication = better communication.
Interested in learning more about Lua enterprise mobility solution and its features? Visit our website for more resources like case studies, customer stories and whitepapers.