At Lua, we’re focused on providing healthcare teams the tools they need to improve workflow and patient care, while remaining fully HIPAA compliant and secure. We’ve been hard at work developing new features that help our clients communicate better internally, as well as with their patients and families.
Introducing Lua’s Family Care Networks
Family Care Networks allow for easy to use communication between the entire patient care team in a secure and HIPAA compliant environment. Users are able to initiate messaging conversations with all or individual members within the network, including providers, patients, family members, and even professionals outside of their organization. Family Care Networks enable seamless collaboration, providers are able to keep one another and families updated every step of the way, improving patient care, trust and experiences.
Users are able to communicate securely with access to the same convenient features available within Lua, such as HIPAA Compliant messaging and file sharing, which includes photos and videos. These features make it easier for the care team to share and refer to all necessary documents, simplifying collaboration while creating effective treatment plans and making care decisions for patients. As always, all messages and files are accompanied by read receipts for added accountability, making sure nothing falls through the cracks regarding patient care.
With Family Care Networks, patients and/or their family members can instantly initiate messaging conversations with healthcare providers, helping improve patient-provider relationships and the overall patient experience. From the Lua Directory family members are able identify and send messages to the appropriate contact such as caregivers, specialists and primary care providers regarding their loved one’s care. Along with convenient communication with providers, family members and patients are able to create family only messaging groups where they can discuss matters privately. Regardless of the distance, family members now have a platform where they can quickly communicate and make decisions in regards to their loved one’s care.
View the benefits Family Care Networks provide for patients and families and organizations. Existing clients can request a free trial by contacting our Client Success Team. New to Lua? Request a Lua trial for your organization.