Keeping employees in the loop can be challenging, especially in fast-paced behavioral health settings where several providers are often involved in a single patient’s care. Quick communication and file sharing, with added accountability, are essential for improving workflow and ensuring that all members of the team are on the same page. The robust sharing of data can help properly inform staff of a patient's condition, as well as save time otherwise spent searching for updated patient data and documents.
When it comes to behavioral health, patient treatment plans are often created by a team of highly skilled professionals from different specialties, collaborating and tailoring the plan as needed. Having the ability to share session notes, medical reports, and test results, or on-boarding documentation for treatment, within a group conversation around single patients can greatly improve communication between providers.
Mobile care providers and administrators at headquarters can share documents like timesheets, employee schedules or shift changes, and coverage information, simplifying an organization’s daily operations. Documents in regards to new hires can also be sent quickly so as to speed up the hiring process.
Lua users are able to share documents and files within one-on-one, group conversations, or through organization-wide broadcasts, allowing data to be easily accessed in relevant conversations, instead of getting lost in cumbersome email threads. By giving providers and administrators the tools and features they need to quickly access the proper information, they are able to make faster and informed decisions, enabling them to deliver the highest level of patient care.
Save time by Instantly Sharing Data
Saving time can be critical in the safety and well-being of a patient and on a more general level, can help deliver quality care to patients. Lua works to provide an effective and secure way for institutions to accomplish these goals while staying HIPAA compliant. By enabling secure file sharing and reducing the amount of time it takes to share and locate vital documents and data, an organization can increase efficiency aiding in the increase of employee and patient satisfaction. Features like Deep Search help users quickly locate files by typing the filename in the search bar, which then provides all relevant results, including files and messages.
File Sharing with Accountability
All shared files are accompanied by accountability features like read receipts to ensure that all employees have received and viewed the shared file. Knowing that all employees have received and read the message is extremely important as it helps managers to keep track of who is on board and take steps to effectively reach someone if they haven’t yet seen the message. This can improve workflow and reduce costly scheduling errors or miscommunications within the workplace.
Keeping your Patients and Organization Secure
Since protected health information is especially sensitive, sharing data or files over text messaging can compromise patient data, and may lead to HIPAA violations. PHI should only be discussed and shared over a secure and HIPAA compliant networks. Lua adds another level of security with file accessibility permissions, which helps ensure the data can only be accessed by the proper parties.
As with Lua messages and calls, all file types, excel, word, PDF documents, images, and videos, are shared and stored in a secure and encrypted HIPAA compliant network. As long as a user is given permissions to access specific files, they can be found in the attachments tab and using Deep Search.
Because collaboration and security are vital to healthcare, file sharing is an included Lua feature. Additional and customized EHR integrations are also available to help organizations maximize efficiency and collaboration. Ready to give your organization a simple and secure communication tool? Start a free trial or contact our team to request more information.