Our client, Parentis Health’s diverse and highly-skilled staff and healthcare professionals provide superior, around the clock home care, home health and hospice services to patients in their homes and in residential care facilities.
Before implementing Lua, Parentis Health staff relied on calling and email to reach one another and discuss patient care. This had its inefficiencies and limitations, leading Parentis Health to search for more accountable and collaborative tool.
With the help of Lua, Parentis Health continues to improve daily operations within its mobile care provider staff, specialists and administrators through secure, in-depth and real-time communication.
Lua provides healthcare organizations like Parentis Health with multiple departments and mobile providers with an easy-to-use HIPAA compliant communication solution. Mobile users are able to securely message, share files, call and video call with colleagues and all members of the patient care team, making it easier to deliver effective care to patients. Through implementing the use of one mobile and desktop tool throughout the entire organization, Parentis Health has been able to improve overall communication, accountability, and daily processes.
To securely share data with everyone on the specific patient's care team, Parentis Health creates messaging groups around each patient, which serve as a centralized resource for patient data, shared documents, and real-time updates. Response speed for emergency services from mobile nurses and certified caregivers has improved through streamlined communication and processes, utilizing mobile messaging. Specialist services are also executed more efficiently through image and document sharing and messaging, helping get patients the care they need while saving valuable time for specialists.
To learn more about how Parentis Health uses Lua's features to improve operations and patient care, view or download the full Case Study.