As technology is more openly accepted and integrated into everyday life, new technology has also improved the way that healthcare is delivered to patients. Tools like telehealth and wearable devices allow care and patient monitoring to become increasingly more convenient and cost-effective, which has led to a faster than usual adoption in the healthcare industry.
Telehealth can be used for follow-ups, routine visits for the common cold, therapies, medication management, and postoperative care, as well as internal organizational use. Providers can connect with colleagues and patients with benefits that in office visits cannot deliver. These use cases are especially true in pediatric care.
Young families with children from Generation Z, who have never known a life without technology, have greater familiarity with mobile devices and computers. This allows for simplified integration of digital solutions and reduces the burden of receiving care, changing the way and where young patients receive the care they need. Adolescent patients are able to engage with providers for treatment in a way that builds trust, from a more comfortable setting.
Telehealth allows a patient to receive medical care or treatment from the comfort of their home. Young children and adolescent patients with mental health or behavioral health conditions are able to receive treatment or care in environments they find more comfortable and less intimidating than an office or clinical setting.
A 2013 study “The Effectiveness of Telemental Health: A 2013 Review” from the Telemedicine Journal and e-Health revealed that telehealth for behavioral health may be better than in-person care because this age group is often unwilling or reluctant to participate in traditional therapy sessions in clinical settings. When a patient is at ease, this makes appointments, monitoring or treatment less taxing on the patient, helping to avoid negative reactions or associations.
When treating children or adolescent patients a parent or primary caregiver is often required to accompany the patient to their appointments or treatments. Scheduling conflicts or difficulties coordinating schedules for the patient or parents can cause a great deal of frustration. The convenience of Telehealth reduces the obstacles related to receiving healthcare services. This tool can help parents avoid taking time off from work for an appointment and reduce the number of absences from school for child patients. Telehealth also allows for healthcare to be delivered more discretely, reducing the impact of everyday life. The patient can avoid absences and questions from their curious peers when leaving early for appointments.
For Healthcare professionals, telehealth also provides many benefits. Video treatment sessions allow for flexible treatment for both the provider and their patients, along with easier remote access. This helps reduce the number of cancellations, improving revenue and scheduling. Providers are also able to see more patients in a day due to better scheduling, helping meet patient demand, deliver better experiences and increase revenue.