Unfortunately, one of the main reasons cyberattacks are successful is due to employees. Simply clicking a link or opening an attachment from an email may compromise personal and organizational data. Spear-phising attacks are also specifically tailored to deceive an employee by presenting itself as an email from a trusted individual within an organization. A large number of employees are not properly trained to identify and avoid these threats, causing them to easily fall victim.
Oftentimes employees may never receive any type of security awareness training. Trainings assist in raising awareness of common phishing or ransomware threats. Most organizations do not test their employee’s user-knowledge of cyberthreats and attacks. Doing so can aid in identifying employees who may be targeted or more susceptible to becoming a victim of a cyberattack.
One method is to support trainings with a strategy of handing possible threats which encourages employees to notify or forward suspicious emails to a specific person within the organization. Even in the event of a false alarm, it is important for organizations to address these instances with a positive attitude to ensure future adherence to the policy.
Another training tool gaining more traction as of late are mock phishing attack drills. In order to identify weaknesses, organizations send fake phishing attack emails to employees throughout their organization containing links or downloads. Organizations are able to monitor which employees have clicked the link, deleted the email or labelled it as spam. Through the experience employees are better informed helping to prevent future hacks and compromises.
However, trainings and drills may not be as effective as organizations hope, causing a greater need for cybersecurity softwares and tools with built-in security features that keep employees compliant and protected. Our next post will discuss some simple tools to implement within your organization for added security.