Many patients require care from more than one health care provider. With the advancements of medical practices and healthcare technologies, the delivery of optimal, high quality care for patients has often come to involve a team of healthcare providers from primary physicians, nurses and carers. This is particularly true in the case of early intervention programmes for infants and toddlers with developmental disabilities, where care coordination is vital.
Early Childhood Intervention Programs and Care Coordination
Early intervention programs involve a multidisciplinary range of healthcare services for providing medical care in the home and institutions, and assessing and developing a child's health. This specific approach to treatment usually involves a team of authorized healthcare providers, and it is often very difficult to synergize between all authorized caregivers.
Efficient Care Coordination is especially necessary in cases of early intervention. Care coordination refers to the deliberate organization of a patient’s care activities between all participants involved in the provision of health care services to the patient.
Along with organized care coordination, healthcare givers require clinically relevant medical information. It is impossible to provide optimal care, medical and therapeutic services without being able to send and receive PHI in a timely manner, ideally instantaneously, to best coordinate with each other. Better availability of patient information can save time and reduce unnecessary medical errors, leading to improved treatment at a pivotal time in a child’s development.
The use of EHRs can help improve care coordination and make it easier to facilitate the instant sharing of PHI to all those authorized in a patient’s care. However, in order for a patient care coordinator to liaise between patients and their team of early intervention healthcare providers they need a HIPAA compliant communication platform, which is both secure and efficient, for sharing files and timely updates.
In order to ensure the continuity of care, the care coordinator must be able to involve all parties in moving toward the shared objective of the best possible medical care, without the concern of compromising sensitive information or wasting time having to follow up on messages.
A secure communication platform can enhance care coordination, improving both quality or care and patient outcomes.
Lua as a Solution
Whilst there are many secure messaging softwares available, there are few which offer the functionalities that Lua does. Lua provides external messaging, which allows users to send secure messages to any contact even if they are not an authorized Lua user. This allows care providers to further ensure they can always be in instant communication with all authorized patient care providers, even in instances where a particular physician, nurse or patient family member is not in their Lua network. This can often be the case when people are working outside an integrated care system which is usually the case with early intervention centers.
External messaging can also be used by providers to communicate directly with patient families, aiding in scheduling, check-in’s and patient status updates.
Lua is an easy to use HIPAA compliant messaging solution that connects your team and keeps everyone accountable, a simple and secure platform to truly coordinate and improve the continuum of care.